DE

Privacy Policy

This is a convenience translation of the German Datenschutzerklärung. Only the German version is legally binding.

The controller of this website is smart medication eHealth Solutions GmbH, Kauber Weg 2, 60529 Frankfurt am Main, Phone: 069 - 3486 9104-0, Email: info@smart-medication.eu. This website does not set cookies, does not embed third-party content, and does not access your device. Statistical analysis of usage is performed solely from the log files of the web server.

  1. Hosting

    IONOS

    We host our website with IONOS SE. The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). The server is rented from IONOS and operated by us; the website consists exclusively of static files, and no application that analyzes visitor data runs on the web server. When you visit our website, IONOS records various log files, including your IP addresses. For details, please refer to the IONOS privacy policy: ionos.de/terms-gtc/terms-privacy, opens in a new tab.

    The use of IONOS is based on Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible.

    Data processing agreement

    We have concluded a data processing agreement (DPA) with the provider named above. This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

    Server log files

    The web server automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

    • browser type and browser version
    • operating system used
    • referrer URL (previously visited web page)
    • requested web page or file
    • time of the server request
    • IP address

    This data is not merged with other data sources. This data is collected on the basis of Art. 6(1)(c) GDPR in conjunction with Art. 32 GDPR. We are legally obligated to ensure the security of processing. The server log files are required for this purpose: they serve the technically error-free operation of the website and make it possible to trace any attacks on our web presence.

  2. General Information and Mandatory Disclosures

    Data protection

    The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. Please note that data transmission over the Internet (e.g., when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

    Information about the controller

    The controller for data processing on this website is:

    smart medication eHealth Solutions GmbH, Kauber Weg 2, 60529 Frankfurt am Main
    Phone: 069 - 3486 9104-0, Email: info@smart-medication.eu

    The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, or the like).

    We have appointed a data protection officer. You can reach him at datenschutz@smart-medication.eu or by mail at the address stated in the legal notice.

    Storage period

    Unless a more specific storage period is stated within this privacy policy, your personal data remains with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data is deleted once those reasons no longer apply.

    General information on the legal bases for data processing on this website

    If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required to fulfill a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Data processing may also take place on the basis of our legitimate interest under Art. 6(1)(f) GDPR. The legal bases applicable in each individual case are explained in the following paragraphs of this privacy policy.

    Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

    IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION UNDER ART. 21(2) GDPR).

    Right to lodge a complaint with the competent supervisory authority

    In the event of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

    The supervisory authority responsible for us is:

    The Hessian Commissioner for Data Protection and Freedom of Information (Der Hessische Beauftragte für Datenschutz und Informationsfreiheit)
    P.O. Box 3163, 65021 Wiesbaden, Germany
    Phone: +49 611 1408-0, email: poststelle@datenschutz.hessen.de

    Right to data portability

    You have the right to have data that we process automatically in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent technically feasible.

    SSL or TLS encryption

    For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

    Information, deletion, and rectification

    Within the scope of the applicable statutory provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing and, where applicable, a right to rectification or deletion of this data. You can contact us at any time regarding this and any other questions on the subject of personal data.

    Right to restriction of processing

    You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion. If we no longer need your personal data but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you have lodged an objection under Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

    If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

  3. Data Collection on This Website

    Cookies

    This website does not use cookies. Nor are any comparable techniques used by which information is stored in or retrieved from your device. Consent under Section 25(1) of the German Telecommunications Digital Services Data Protection Act (TDDDG) is therefore not required, and there is no consent banner.

    Inquiries by email, telephone, or fax

    If you contact us by email, telephone, or fax, or apply in response to an online job posting, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent. This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6(1)(f) GDPR). The data you send to us via contact inquiries remains with us until you request its deletion or the purpose for the data storage no longer applies (e.g., after your request has been fully handled). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

  4. Social Media

    Links to our profiles on social networks

    In the header and footer of this website, you will find links to our profiles on Facebook, X (formerly Twitter), LinkedIn, and YouTube. These are simple links, not embedded content or buttons provided by these services. No connection to the servers of these providers is established as long as you do not click one of these links, and no data is transmitted to them in the process. Only when you follow a link do the privacy provisions of the respective provider apply.

  5. Analysis Tools

    Matomo (self-hosted, without access to your device)

    For the statistical, anonymized analysis of the use of our website, we use the analytics software Matomo. Matomo runs exclusively on our own server, operated by us, within the European Union. No data is transmitted to the manufacturer of the software or to any other third parties.

    Matomo is not embedded in the pages of this website. No tracking pixel and no JavaScript is delivered, no cookies are set, and no information is stored in or retrieved from your device. Only the log files that the web server generates anyway in order to deliver this website to you are analyzed. Since this requires neither access to your device nor storage in your device, consent under Section 25(1) TDDDG is not required.

    From these log files, we analyze:

    • the pages and files accessed
    • date and time of access
    • the previously visited page (referrer URL)
    • browser type and browser version as well as the operating system used
    • the IP address shortened by two bytes
    • the country derived from the shortened IP address

    Your IP address is shortened by two bytes before it is stored. The address 203.0.113.77 thus becomes 203.0.0.0. This makes it impossible for us to attribute the analyzed data to you personally; the country is also determined solely from the already shortened address. If your browser transmits the "Do Not Track" setting, your visit is not included in the analysis.

    The analysis is carried out on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in statistically recording the use of our website in order to improve the website and its content.

    The individual access records are automatically deleted after 180 days. Only the aggregated analyses derived from them, which contain no personal references, are retained. The underlying log files of the web server are deleted no later than 30 days after their analysis.